Can't sign in to the Helpdesk? (403 error)
Creation date: 11/13/2017 11:14 AM
Updated: 10/7/2026 4:18 PM
Signing in to the Helpdesk uses your Baraga Area Schools Google account. When you click Sign In, you are sent to Google, and Google sends you back signed in.
If Google shows an error page with "403" on it instead, Google thinks you are someone else: a personal Gmail account, a student account, or a family member's account that is signed in on the same browser.
To fix it:
- Open a new tab and go to google.com.
- Click the profile picture in the top right corner.
- Pick your @baragaschools.org account. If it isn't listed, choose "Add another account" and sign in with it.
- Come back to the Helpdesk and click Sign In again. If Google asks which account to use, choose the @baragaschools.org one.
On a shared computer, the simplest way is a private or incognito window: sign in with your school account there, then open the Helpdesk in the same window.
Still stuck? Email the helpdesk from your school account, and a ticket will be created for you.